Updated Privacy Notice

Please note we have recently updated our privacy notice which details how we process information about you. You can view this notice at any time from the menu or by visiting the privacy notice page.

Security and Information Governance

noteSpace™ is a service provided by Niche Health.

All products and services provided by Niche Health are designed from inception to be fully compliant with best business and NHS security standards for the management of patient data. Niche Health is compliant with the NHS Information Governance (IG) Toolkit which ensures the safe handling and transmission of information for organisations working within the NHS environment.

As an IG Toolkit Level 3 accredited supplier (Organisation code: 8J046) Niche Health is a trusted partner to the NHS for the management of all patient data using its products and services.

In delivering these solutions Niche Health works with trusted partners who hold the same values of service and security.

As such Niche Health puts data security at the very heart of its service offerings insisting that our partners adhere to all security and NHS IG standards for data management, security and transfer.


Our noteSpace product is IG compliant with all information processed within the NHS N3 environment. Patient records requested electronically via our noteSpace software are safely and securely delivered from our IG / BS 27001:2005 security accredited storage facility via the Box-It GPS Tracked Secure Carrier Fleet.

Where an electronic copy of a record is required, scan-on-demand forms part of the noteSpace solution. Electronic copies scanned at the storage facility are delivered via the noteSpace software through our secure NHS N3 datacentre direct to the General Practice.

In delivering the noteSpace solution our secure storage function is provided by Box-It who are a long established provider of Records management services to the both the NHS and Business community.

Box-it is accredited to the following NHS and business community security standards and hold the following ISO / IG accreditations along with a number of NHS contracts & framework agreements listed below:

  • NHS Information Governance Level 3 (Organisation Code 8J050)
  • ISO9001 Quality Management
  • ISO14001 Environmental Management
  • ISO27001 Information Security
  • BS5454 Records Management Infrastructure Compliance
  • NHS Shared Business Service Framework Agreement No. TR/SRFT/NWCCA/251/HM
  • The Common Services Agency Framework Agreement No. GB1/335 AFK/MCB

As part of this the following is in place at all storage facilities around the UK (16 sites):

  • 24 hour motion activated colour CCTV
  • Perimeter Fencing with gated swipe card access security
  • Fire & Flood Protection
  • External Auditing
  • All staff DBS checked